Shipping policy
Shipping Policy
Next-Day Dispatch
Orders are dispatched the day after they are placed.
Once your order ships, we’ll email you a tracking link so you can follow your package’s journey.
Delivery Times
Delivery times vary depending on your location and the carrier serving your area.
Dispatch time and delivery time are separate. Next-day dispatch means your order begins its journey the next day.
Tracking Your Order
Tracking updates may take time to appear after the carrier receives your package.
If your package seems delayed or you need help with tracking, contact us through our Contact Us page with your order number.
Order Changes and Cancellations
Need to update your delivery address or cancel an order? Contact us as soon as possible.
We’ll help where we can, although changes may no longer be possible once processing or shipping has begun.
Missing or Incomplete Deliveries
If your package hasn’t arrived or part of your order is missing, contact us with your order number. We’ll review the issue and help you with the next steps.